Terms of Use

Terms on the use of this site

The British Council has set out specific information on how you may use this site. Here you will find information on how this site has been designed to make it accessible to everyone. You will also find details on how to make a complaint.

TERMS OF USE

The British Council has terms and conditions on the use of this site and links to and from this site. 

You can read our full terms and conditions in English.

ACCESSIBILITY

We have made every effort to make www.britishcouncil.cn easy to use for everyone, no matter what browser you choose to use, and whether or not you use any special equipment to access it. 

You can read more information on the British Council's website accessibility measures in English.

MAKE A COMPLAINT

We value your opinion. We hope to make your experience of dealing with the British Council an excellent one and we welcome your comments, suggestions and details of your satisfaction or dissatisfaction regarding the service you have experienced when contacting us or using any of our products or services. We would also like to hear if a particular member of staff has provided you with exceptional service. 

You can read our full policy on making a complaint in English.

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